Privacy Policy

Effective Date: 1/19/2026

Bolola NYC ("we," "us," or "our") values your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from www.bololanyc.com (the "Site").

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the Site, we also collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

 

We collect Device Information using the following technologies:

  • Cookies – Data files that are placed on your device or computer and often include an anonymous unique identifier.
  • Log files – Track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels – Electronic files used to record information about how you browse the Site.

 

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (such as credit card numbers, processed securely by our payment providers), email address, and phone number. We refer to this information as "Order Information."

 

When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.

 

2. How We Use Your Personal Information

We use the Order Information that we collect generally to:

  • Fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations)
  • Communicate with you
  • Screen our orders for potential risk or fraud
  • Provide you with information or advertising relating to our products or services, in line with the preferences you have shared with us

 

We use the Device Information that we collect to help us:

  • Screen for potential risk and fraud (in particular, your IP address)
  • Improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site)
  • Assess the success of our marketing and advertising campaigns
3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • We use Shopify to power our online store.
  • We use payment processors (such as Stripe, PayPal, or Shop Pay) to securely process payments.
  • We may use shipping carriers (such as USPS, UPS, or FedEx) to deliver your orders.
  • We use email and SMS marketing platforms (such as Klaviyo) to send communications.
  • We may use analytics and advertising platforms (such as Google Analytics, Meta Ads, or similar tools).

 

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

 

4. Behavioral Advertising

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

 

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

 

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

 

You can opt out of targeted advertising by:

  • Enabling the Global Privacy Control (GPC) signal in your browser
  • Clicking the "Do Not Sell or Share My Personal Information" link on our Site (if available)
  • Contacting us using the information below

 

5. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and for marketing purposes. You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Site.

 

6. Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate personal information
  • Request deletion of your personal information
  • Opt out of targeted advertising or data sharing
  • Withdraw consent where processing is based on consent

 

If you would like to exercise any of these rights, please contact us using the information below.

 

For California residents, this includes rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

 

7. Data Retention

We will maintain your Order Information for our records unless and until you ask us to delete this information, and as required to comply with legal, tax, or regulatory obligations.

 

8. Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

9. Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

 

10. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at: support@bololanyc.com

 

Do Not Sell or Share My Personal Information

If you are a California resident, you may opt out of the sale or sharing of your personal information by:

  • Enabling Global Privacy Control (GPC) in your browser
  • Contacting us at the email address above