Terms of Service

Effective Date: 1/19/2026

Welcome to Bolola NYC. These Terms of Service ("Terms") govern your use of our website located at www.bololanyc.com (the "Site") and your purchase of products from us. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

 

1. Eligibility

By using this Site, you represent that you are at least 18 years old or the age of majority in your jurisdiction, and that you have the legal capacity to enter into a binding contract.

 

2. Products & Descriptions

We make every effort to display our products as accurately as possible. However, we do not guarantee that your device’s display of any color or detail will be accurate. All descriptions, pricing, and availability are subject to change at any time without notice.

 

3. Orders, Pre-Orders & Payments

When you place an order or pre-order through the Site, you agree that:

  • All information you provide is accurate and complete
  • You are authorized to use the payment method provided
  • We reserve the right to refuse or cancel any order for any reason, including suspected fraud or errors in pricing or availability

 

Pre-Orders: Some products may be offered as pre-orders. By placing a pre-order, you acknowledge that:

  • Estimated ship dates are not guaranteed
  • Delays may occur due to production or supply chain factors
  • Your payment may be processed at the time of pre-order or in installments, depending on our checkout configuration
  • Pre-orders may be non-refundable or subject to different cancellation terms, which will be disclosed at checkout

 

4. Shipping & Delivery

Shipping times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, weather, or other factors outside our control. Risk of loss passes to you upon delivery to the carrier.

 

5. Returns, Exchanges & Refunds

Our return, exchange, and refund policies are outlined in our separate Return Policy page, which is incorporated into these Terms by reference. Please review it carefully before making a purchase.

 

Custom, made-to-order, and pre-order items may be final sale unless otherwise stated.

 

6. Intellectual Property

All content on the Site, including but not limited to text, images, graphics, logos, designs, product names, and software, is the property of Bolola NYC or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.

 

7. User Conduct

You agree not to:

  • Use the Site for any unlawful purpose
  • Violate any applicable laws or regulations
  • Interfere with the security or functionality of the Site
  • Attempt to gain unauthorized access to our systems

 

8. Disclaimer of Warranties

The Site and all products are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

 

9. Limitation of Liability

To the fullest extent permitted by law, Bolola NYC shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Site or purchase of products.

 

10. Indemnification

You agree to indemnify, defend, and hold harmless Bolola NYC and its owners, partners, affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of the Site or violation of these Terms.

 

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.

 

12. Dispute Resolution

Any dispute arising out of or relating to these Terms or your use of the Site shall be resolved through binding arbitration in New York, New York, except that either party may bring claims in small claims court if eligible.

 

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site after any changes constitutes acceptance of the new Terms.

 

14. Contact Information

For questions about these Terms, please contact us at: support@bololanyc.com